Free delivery (on orders over $200) to your home -most parts of the country. We try to send the product within 10-14 business days. Sometimes we ship earlier than that, but at busy times it may take longer. If there is an urgent need to send earlier let us know and we will try to do our best. When product is ready, shipping arrival time to your house typically takes about 3-5 days depending on your location.
We make it possible to return the jewelry and to get a refund within 30 days of purchase (the date of purchase is on the receipt), provided that there was no damage or change to the product. Return fees: $49. Exceptions: Jewelry whose value exceeds over $350 or products manufactured according to customer order and measurements.
You can cancel a transaction up to 2 days after a sale. The products that can be canceled: Jewelry whose value does not exceed $750. Deadline to cancel the order: You can cancel within the first two business days from date of order. Cancellation fees: 5% or $49 (whichever is lower). Exceptions: products manufactured according to customer order and measurements.
We accept bank transfer payments, cash and credit card payment. If you choose to order a product without physically coming to the shop, you can order and pay online or by phone. Those paying by credit card have the option of up to 12 monthly payments without interest.
Products ordered and shipped to you are 100% insured. If the product that is sent to you is lost, stolen or damaged the product is insured and will be replaced without any need to act on your part.
You can track each package that is sent to you. We ship packages with a tracking number through which you can track your package at any given time. If you do not have the tracking number of the package, ask and we will send you the tracking number and the company website through which the package was sent.