Privacy Policy

Last updated: 28 August 2026

This Privacy Policy explains how Shiri Diamonds handles personal data when you browse our European storefront, contact us, request information, place an order, receive delivery, submit a review, or otherwise interact with us. It should be read together with our Terms & Conditions and Cookie Policy.

Who is responsible for your data

Contact: info@shiridiamonds.com · +972 54-298-9298
Workshop: Shiri Diamonds, Noam Building, Suite 314, Israeli Diamond Exchange, 23 Tuval St., Ramat Gan 5252238, Israel.

For personal data processed through this storefront, Shiri Diamonds acts as the controller unless another provider clearly acts as an independent controller for its own service.

Information we may collect

• Identity and contact details, such as name, email, telephone number and delivery address.
• Order and transaction information, including products, sizing or customisation instructions, order history, payment status, invoices and delivery information.
• Messages and customer-service communications sent by email, forms, WhatsApp or other channels you choose to use.
• Technical and usage data, such as IP address, browser/device information, security logs and cookie or analytics identifiers where permitted.
• Review or social-login information when you voluntarily use those features.

Why we use personal data

• To take steps at your request and perform our sales contract, including manufacturing, payment administration, delivery, returns, repairs and support.
• To meet legal, tax, accounting, product-safety and record-keeping obligations.
• For legitimate interests such as fraud prevention, security, service quality, defence of legal claims and necessary business administration, where those interests are not overridden by your rights.
• With consent where consent is required, including non-essential analytics, advertising technologies or marketing communications.

Who may receive data

We disclose only what is reasonably necessary to service providers involved in hosting, IT/security, payment processing, communications, analytics/advertising where enabled, professional advice, delivery/courier services, customs or authorities where required by law. Providers may process information under their own privacy terms where they act independently.

International transfers

Our workshop is in Israel and some service providers may operate in Israel, the EEA, the United States or other countries. Where EU/EEA personal data is transferred internationally, we use an applicable lawful transfer mechanism and safeguards required by data-protection law.

Retention

We keep personal data only for as long as reasonably needed for the purpose collected, including order fulfilment, warranty/service history, fraud prevention, legal claims and mandatory tax/accounting retention. Different records may therefore have different retention periods. Data that is no longer required is deleted, anonymised or securely restricted where deletion is not yet legally possible.

Your European data-protection rights

Subject to the GDPR and applicable national law, you may have rights of access, rectification, erasure, restriction, portability and objection, and the right to withdraw consent without affecting earlier lawful processing. You may also complain to the competent supervisory authority. We may need to verify identity before acting on a request.

Cookies and similar technologies

Non-essential analytics or advertising technologies are intended to operate only in accordance with the choices made through our consent mechanism. See our Cookie Policy for more information.

Security and children

We use proportionate technical and organisational safeguards. No internet system can be guaranteed completely secure. Our store is not directed to children and we do not knowingly seek to collect personal data from children for independent purchases.

Changes

We may update this policy when our practices or legal obligations change. The version posted when data is collected will not be used to retroactively reduce rights granted by applicable law.